Here I will be adding some Frequently Asked Question regarding things from the website to general product questions.
Q: How often is the online staff list updated on the website?
A: This has been removed, for now.
Q: I seem to have lost one of your items! How can I get a new one?
A: If the item in question was copyable, you can use a redelivery station to redeliver your purchase as long as it was purchased in-world using our vendors. You can use our affiliate kit vendors to request a redelivery or any other CasperVend vendor or redelivery station to go to the CasperVend website and select the item you’d like redelivered.
Unfortunately, these only cover in-world purchases since about May, 2018 as our sales history was lost when HippoTech servers crashed.
Contact Stylez Gomez if you’re unable to get a redelivery of your items.
Q: What’s the fastest way to get support on one of your products?
A: If you’re in-world, send an instant message to the Union Micro Support group. You can also send an offline instant message to Stylez Gomez or email [email protected]
Q: How do I join the Union Micro Support group?
A: Search for the group in the Second Life group directory – it’s open to join.
Q: How do I give your products as gifts? Most of them are no-transfer!
A: You can use our vendors to purchase items as gifts. You can get an Affiliate Kit on the SL Marketplace to get your own vendor.
Q: How many store locations do you have?
A: We currently have zero in-world locations.
Q: If you have zero stores, how do I purchase your products?
A: You can purchase our products on the SL Marketplace or in-world using your own or somebody else’s affiliate vendors.
Q: Why don’t you have any stores?
A: Our store in Lionheart was large and expensive to maintain and since I’m only partially active in Second Life it wasn’t able to financially sustain itself. I’ve considered opening a new smaller store in-world but haven’t done so yet.
Q: Why aren’t you active in Second Life much anymore?
A: I have trouble keeping interest in things! I do get the passion once every year or so to do grand things in SL but I typically get burned out before I complete anything. Also, I work full time (as most people do) and typically don’t have the energy to commit my evenings to working in SL as well.
Q: Do you do custom scripting?
A: No, we do not offer custom scripting.
Q: Are you hiring?
A: No, we are not currently hiring for support positions. However, we are always taking applications for experienced elevator installers.
Q: I have an idea for one of your products, who do I suggest it to?
A: Feel free to send product suggestions to Stylez Gomez via instant message or notecard.