Second Life’s email-to-IM has not been working for me for quite some time. Therefor if you want support on something you must contact me through e-mail (choose Contact Us from the Support menu at the top). It says in my profile as well that you must contact me through e-mail. If you don’t take the time to read my profile for more information before you IM me then I can assume that you haven’t read the instructions for the product that you’re seeking support for.

I’ve been extremely busy in real life lately so my Second Life time is GREATLY limited… I haven’t logged in for more than 5 minutes in the last 2 weeks. That’s why you must contact me through e-mail if you want a response to your request as I can’t login to respond to IMs.